Free Freight

The Fitness Factory Outlet Free Freight Program specifies that Fitness Factory Outlet will pay the freight charges on all Body-Solid equipment orders when said orders amount to over $99 and are delived within the 48 contiguous United States only. Products that are not covered by this program include, but are not limited to; Olympic Sets, Olympic Plates, Standard Weight Plates, Hexagon Dumbells, Hex Sets, Pro-Style Dumbell Sets, Olympic and Standard Barbbells and Dumbbell handles, collars, Power-Line Equipment, Treadmills, Ellipticalls, Bikes, Steppers, all other cardio equipment, Rubber Flooring, and any orders under $99.00 (USD). Fitness Factory Outlet reserves the right to change this program, to include or obmit any and all products and services that we offer, at any time without prior notice. All orders are processed and shipped in the order that they are received. Fitness Factory Outlet reserves the right to ship all orders at thier discretion. Delivery times may vary. Normal delivery time is 10 to 15 working days but, delivery time may be longer around holidays and peak shipping seasons. The freight delivery service you receive may vary from one carrier to another. All small orders will be shipped via UPS or FedEx Ground. All larger orders will be shipped via Common Freight Carrier.

Be sure to include one or two phone numbers so if your order is delivered by a common freight carrier, they can contact you to schedule a delivery date. You must be home on said delivery date. The delivering company is resposible to bring the equipment to the end of the truck only. It is the cutomers responsibility to remove the equipment from the truck and into thier home.

When the delivering carrier brings your order, count the pieces you receive and look for any noticeable damage. There is a tag on each box that states the total number of pieces you should receive. If the number of pieces you receive does not exactly match the number of pieces on the freight bill, note the number you received on the freight bill by your signature. If you see any visible damage to the equipment (not the boxes) note that on the freight bill next to your signature. Neither F.F.O.. nor the freight carrier can be held responsible for shortages or damages if you do not note them on your freight bill. All damage and shortage claims must be filled with the freight carrier.

Valid only within the 48 contiguous United States