FedEx Shipping Terms

Orders under 150 pounds usually ship by FedEx Home Delivery

 

• Orders ship from our warehouse in the Chicagoland area
• Cancellation: 24HRS Must cancel order with in 24hrs of Placing order. Orders cancelled after they have been processed and shipped will incur all shipping cost from and returning to the manufacturers warehouse.

 

Signature Delivery: Certain items or delivery locations may require signature upon delivery. You can always add this service if necessary by contacting us before delivery. Signature is always the safest way to ensure delivery.

Damage: If the merchandise or packaging appears to be damaged upon delivery, contact us as soon as possible. Please have the order number and digital photographs of the damage ready to send.

Returns: Please contact customer service to obtain a Return Authorization Number within 31 Days of receipt.

Islands: Shipping to islands within the continental United States may require an additional charge; call for details. Click for partial list of islands

Sorry, we cannot ship FedEx to APO, FPO, or PO Boxes. Call us for alternate shipping

Note: If you have an item(s) that qualifies for 'Free Shipping', you may still see a shipping charge if you have additional items that do not qualify for free shipping