Product Warranties

Your Satisfaction is Our Priority at FitnessFactory.com!

We stand behind the quality of the equipment sold on our site. That's why a Manufacturer Warranty backs every item sold at FitnessFactory.com—look below for specific information about each brand and product line's warranty.

Not the right fit? You have 31 days from the date of delivery to request a return or exchange. Visit fitnessfactory.com/shipping for more information on our 31-Day Satisfaction Guarantee and returns. 

Need help? Our Forest Park, Illinois-based team is ready to help. Reach us at (800) 383-9300 or via Live Chat for immediate assistance.

BODY-SOLID FULL COMMERCIAL

LIFETIME: Frame & Welds
3 YEARS: Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods
1 YEAR: Cables, Upholstery, Grips (Normal Wear)
Click Badge for Additional Warranty Information

BODY-SOLID COMMERCIAL

LIFETIME: Frame & Welds
3 YEARS: Pulleys, Bushings, Bearings, Hardware
1 YEAR: Cables, Upholstery, Grips and all other components
Click Badge for Additional Warranty Information

BODY-SOLID LIFETIME

LIFETIME: Frame & Welds
LIFETIME: Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods
LIFETIME: Cables, Upholstery, Grips (Normal Wear)
Click Badge for Additional Warranty Information

ENDURANCE BY BODY-SOLID COMMERCIAL

15 YEARS on Frame
3 YEARS on Parts
2 YEARS on Electronics (excludes batteries)
6 Months on Wear Items
1 Year on Labor
Click Badge for Additional Warranty Information

ENDURANCE BY BODY-SOLID 5 YEAR IN-HOME

LIFETIME on Frame
5 Years on Parts
2 Years on Electronics
1 Year on Labor
6 Months on Wear Items (seat, brake pad, etc)
Click Badge for Additional Warranty Information

POWERLINE BY BODY-SOLID

10 YEARS: Frame
1 YEAR: Parts
Click Badge for Additional Warranty Information

BEST FITNESS 5 YEAR PREMIER

5 years on the frame
5 years on motor (if applicable)
1 year on parts
1 year on electronics (if applicable)
3 months on wear parts (if applicable)
90 days on Labor
Click Badge for Additional Warranty Information

BEST FITNESS 3 YEAR STANDARD

3 years on the Frame
1 year on ALL parts.
1 year on motor (if applicable)
3 months on electronics (if applicable) 
Click Badge for Additional Warranty Information

RUGGED LIFETIME AND COMMERCIAL

In-Home Lifetime Warranty: Frames & welds, cables, pulleys, bushings, bearings, hardware, plates, guide rods, upholstery and grips
Commercial Lifetime Warranty: Frames and Welds: Lifetime
Cables, Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods: 5-Year
Upholstery, Grips: 1-Year

BODY-SOLID IRON 3 YEAR WARRANTY

Products Covered: OBPX25, OBPX35, OBPX45, OPBXC25, OPBXC35, OPBXC45
Click Badge for Additional Warranty Information

BODY-SOLID IRON 2 YEAR WARRANTY

Products Covered: SDBX66, SDBX132
Click Badge for Additional Warranty Information

BODY-SOLID IRON 1 YEAR WARRANTY

Products Covered: KBR, KBV, KBZ, ORT, OPT, OPB, SDR, SDP, OBPH, OBPX10, OBPC10
Click Badge for Additional Warranty Information